Refund policy
At Im Viral, we take pride in the quality and uniqueness of every item we sell. Because each product is made and fulfilled on demand, all sales are generally final and we do not accept returns or exchanges.
However, we understand that unexpected issues may occur. If you receive a product that is damaged, defective, or significantly different from what you ordered, please reach out to us within 7 days of delivery. Our team will review each concern on a case-by-case basis and work with you to find a fair solution.
📧 Contact us at: myat66124@gmail.com
Please include your order number, a description of the issue, and clear photos if applicable.
We appreciate your understanding and support!